How Servier strengthens ethics and governance with Whispli

For Servier, the effectiveness of a whistleblowing system depends on its accessibility and clarity. If the process is not simple, visible and user friendly, employees will not use it. Whispli offered a streamlined experience that addressed these challenges immediately.

As addressed by Corentine Jouanjean, “for a whistleblowing solution to be effective, it must be accessible and clearly communicated to everyone. If it is not simple and intuitive, people will not use it.”

‍

Replacing a complex email channel with a secure platform

Servier’s initial email based reporting system created operational difficulties and lacked the structure needed for proper case handling. The transition to Whispli was welcomed across the organisation, as employees could now access a secure, clear and modern platform that supported safe and confidential reporting.

‍

Greater trust, clarity and adoption

Since rolling out Whispli, Servier has observed increased use of the whistleblowing system, stronger trust among employees and better understanding of the purpose of the alert mechanism.

The platform helps Servier strengthen ethical practices, protect the organisation and support better decision making across the business. In a pharmaceutical environment where patient interest is paramount, these improvements are essential.

“Since implementing Whispli, we have seen increased use of the system, stronger trust and a clearer understanding of its purpose. It helps us improve our practices, protect the group and act with integrity every day.”
Corentine Jouanjean