Protect your residents and organization with a trusted aged care speak-up program

Maintaining the highest standards of dignity and care requires total transparency. Whispli provides a secure channel for staff and families to flag signs of neglect or misconduct early, ensuring resident safety while protecting your facility’s reputation and operational integrity.

Enable safe reporting for residents, families, and frontline staff
Safeguard resident dignity by detecting risks of neglect or misconduct early
Uphold your duty of care with transparent and audit-ready documentation
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Why critical risks often go unreported in senior living

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Resident safety risks often surface too late
In aged care environments, small warning signs can quickly escalate into serious incidents. When concerns regarding care quality or neglect are not reported early, resident safety and organizational integrity are put at risk.
Accessibility barriers for residents and families
Residents and their families often lack clear or easy access to reporting tools. When systems are hidden, overly technical, or restricted by language barriers, vulnerable voices go unheard and critical feedback regarding care quality never reaches management.  
Fragmented reporting across multiple stakeholders
Healthcare organisations must manage reports from staff, residents, families, and partners. When reporting channels are scattered or informal, critical information is lost and risks remain unmanaged.  

Foster a culture of care and transparency in every facility

Provide trusted and accessible reporting channels
Empower staff, residents, and families to raise concerns through intuitive and easy-to-use interfaces. By deploying QR codes in common areas and residential wings, you remove technical barriers and ensure that critical feedback reaches management without fear of retaliation.
Centralise and manage sensitive reports consistently
Collect and manage all reports within a single secure system to ensure timely and professional handling. This centralised approach prevents signals of neglect or misconduct from being lost in fragmented paper trails or informal verbal handovers across different care units.
Strengthen oversight and regulatory confidence
Maintain clear documentation and traceability to support audits and regulatory inspections across every care unit. Use unified, structured data to identify recurring risks across your facilities and demonstrate your commitment to duty of care throughout your entire organisation.

Built for aged care compliance and duty of care

Aged care whistleblower protection frameworks

Align your reporting program with specific industry regulations such as the Australian New Aged Care Act and the EU Whistleblower Protection Directive. Ensure secure reporting that meets global data protection frameworks and local safety standards.?

Sensitive health and personal data safeguards

Ensure the confidential handling of reports involving resident health data or staff conduct. Our platform is built to respect medical secrecy and protect sensitive personal information in line with GDPR, HIPAA, and local data protection requirements.  

Duty of care and clinical safety governance

Provide documented processes to identify and address risks affecting resident safety or clinical practice. Support your ethical standards and accreditation requirements through structured clinical governance that identifies recurring risks before they escalate.  

Inspection and audit-ready records

Maintain complete records of investigations and corrective actions to support regulatory inspections and internal reviews. Stay ready for accreditation reviews and quality assessments with a clear, auditable trail of every report and decision made.  

Key capabilities for aged care facilities and regulated care settings

Resident and family centric channels

Enable secure reporting specifically aligned with aged care needs for residents and their families. These channels ensure that vulnerable voices are heard while maintaining compliance with international whistleblower protection laws.  

Early signals of neglect and care risks

Identify recurring risks or unsafe practices through advanced trend analysis. This capability helps management detect systemic issues affecting care delivery and resident safety before they escalate.  

Secure handling of sensitive care cases

Protect reports involving resident dignity or workplace behaviour with strict access controls. Case-level permissions ensure that sensitive clinical or personal data is only viewed by authorised teams.  

Facility-wide incident standardisation

Capture every report in a consistent format across all care units and residential facilities. This structured approach allows for thorough documentation of investigations and corrective outcomes in a single system.  

Collaborative clinical governance

Empower Quality, Management, and HR teams to collaborate securely on sensitive cases. This ensures a professional response to reports while preserving confidentiality and the separation of duties.  

Audit-ready records for accreditation

Maintain time-stamped records of reports and actions to support unannounced regulatory inspections. Complete traceability is vital for proving compliance during accreditation reviews and external audits.  

Outcomes aged care organisations achieve with Whispli

See Whispli in action

Earlier detection of neglect and care quality risks

Flag signals of neglect or deviations from care standards before they escalate. This helps management act on early warning signs from staff and families to maintain high care standards.

Robust alignment with aged care regulations

Use structured, auditable processes to meet strict industry standards and laws like the New Aged Care Act. Stay prepared for inspections with documented proof of your duty of care and clinical governance.  

Greater confidence for residents and families

Visible and secure channels foster a culture of transparency and dignity across the facility. Empowering vulnerable voices ensures that feedback directly informs clinical and ethical improvements.  

Empowering global organisations with higher engagement and stronger compliance outcomes

Organisations trust us
300
+

More than 300 companies, organisations and education institutions rely on Whispli to run their global speak up programs.

Countries
60
+

Whispli has been deployed in over 60 countries, demonstrating its flexibility and ease of configuration.

Languages
70
+

With no language barriers, Whispli empowers everyone to speak up confidently.

Industry
Public sector
Company size
1,600 employees
Read full case study
"Whispli allowed us to strengthen child-safe reporting without adding unnecessary complexity, while still meeting our governance, privacy, and risk-management requirements."
Becky van Dam, Organisational Advisor for Child Safety at City of Melbourne
Becky van Dam
Organisational Advisor for Child Safety
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Move from fragmented reporting tools to a single system of record designed for the realities of 2026.
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Talk to our compliance experts and strengthen your global governance while uncovering risks before they escalate.

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Latest insights and articles

Article cover on whistleblower protections under Australia's new Aged Care Act.
Preparing for Australia’s New Aged Care Act: Whistleblower Protections You Need to Know
Read more

Frequently asked questions

How do families and residents access the platform?

Users can access your dedicated channel by scanning QR codes placed on posters in common areas or within resident welcome packs. This removes the need for complex logins or corporate email addresses, ensuring the system is accessible to everyone.

Is reporting truly anonymous for staff and families?

Yes. Whispli uses high level encryption and removes all identifying metadata, such as IP addresses. This protection is essential in aged care environments where reporters often fear that speaking up could affect their employment or the quality of a loved one’s care.

Does the platform comply with the New Aged Care Act?

Our solution is built to meet the strictest whistleblower protection and clinical governance requirements. It provides the secure infrastructure needed to comply with both local aged care regulations and global data protection standards.

How does this differ from a standard internal complaint form?

Unlike a basic form, Whispli allows for secure, two way anonymous dialogue. This means management can ask follow up questions to clarify details of a report without ever compromising the identity of the resident, family member, or employee.

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