EnglishSUCCESS STORY
Tim Langelaar | Director Privacy, Risk & Compliance
Driving Organizational Transparency in the Workplace:
VodafoneZiggo’s Comprehensive Solution for Efficient Case Management Processes
COMPANY SIZE
>7,000 employees
INDUSTRY
Telecommunications
CENTRAL OFFICE
Utrecht, Netherlands
In this case study
Fast implementation and custom configuration of the platform
Easy and accessible reporting tool, increasing the number of reports submitted through the platform
VodafoneZiggo collects and manages more cases with no additional administrative workload for the team
Digital whistleblowing hotline, with the ability to produce transcripts and replay calls
Streamlined case management processes through automations
Clear metrics to better pilot risk management and optimize alert processing
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The tool is easy to use and the platform is tailorable, which adds to the quality and provides lots of information that can be stored for investigators.
Gerwin Bijsterveld
Fraud, Abuse and Investigations Specialist
The ability to report anonymously is good. Whether a reporter decides to use the online form or the digital hotline, it lowers the threshold to come forward when someone is ready to speak out.
Tim Langelaar
Director Privacy, Risk & Compliance
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” What distinguishes Whispli from others is the possibility to be quite free on the choice of configuration and its possibilities. It’s flexible and simple.”
Pierre Poujade | Compliance Officer
” Auchan Retail’s teams have noticed a drastic decrease in the number of unsuccessful reports and a more fluid exchange with whistleblowers.“
Stéphane Bernardeau | Chief Compliance Officer
” The implementation of an anonymous and secure online platform enables [our employees] to report any behavior that is criminal or inappropriate in terms of the Group’s ethical principles and values, regardless of where they are based.”
Laurence Acerbo | Development Director
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Chief Compliance Officer, Auchan Retail
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