Process of passing information without revealing one’s identity. Remaining anonymous means that the person making a report is unidentifiable, untrackable and untraceable.
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Translation carried out automatically from a language to another, allowing a smoother communication and removing the need to share data with third parties.
Automatic translations enable employees to report concerns in their native tongue, and the case manager to respond in the language of their choice, without disturbing the exchange.
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Bullying is the use of force, coercion, hurtful teasing or threat, to abuse, aggressively dominate or intimidate. The behavior is often repeated and habitual. One essential prerequisite is the perception (by the bully or by others) of an imbalance of physical or social power. Bullying is the activity of repeated, aggressive behavior intended to hurt another individual, physically, mentally or emotionally.
Bribery is the offering, giving, receiving, or soliciting of any item of value (referred to as a bribe) to influence the actions of an official, or other person, in charge of a public or legal duty. The act of bribery implies the handling of a matter in a way that suits the personnal interest of an individual, when it should have been handled objectively. bribery constitutes a crime and both the offeror and the recipient can be criminally charged.
Business ethics refers to implementing appropriate business policies and practices with regard to arguably controversial subjects.
Some issues that come up in a discussion of ethics include corporate governance, insider trading, bribery, discrimination, social responsibility, and fiduciary responsibilities.
The law usually sets the tone for business ethics, providing a basic guideline that businesses can choose to follow to gain public approval.
Software solution that allows organizations to manage incoming whistleblowing cases internally. A case management platform facilitates automatic triage of cases and investigative workflows and processes. It also allows for secure and encrypted storage of whistleblowers’ data and guarantees data confidentiality in line with personal data legislations.
Person in charge of investigating whistleblowers’ reports. It includes acknowledging the reception of a report, taking the appropriate actions for investigation and providing follow-ups on the report.
Change management is a systematic approach to dealing with the transition or transformation of an organization’s goals, processes or technologies.
A code of conduct is a set of rules outlining the norms, rules, and responsibilities or proper practices of an individual, party or organization as a whole.
To make the implementation of new internal reporting channels and whistleblowing system a success, you need to prepare your stakeholders for your new Compliance Program and launch awareness initiatives such as sponsorship, communication and training strategies.
Communication is a vital management component to any organization. Whether the purpose is to update employees on new policies, to prepare for a weather disaster, to ensure safety throughout the organization or to listen to the issues of employees, effective communication is an integral issue in effective management. Allowing employees to speak-up without fear and initating two-way conversations is a fundation of good corporate governance.
If your organization operates at a global scale, you need to make sure you can comply to the highest level of reglementation.
Compliance brings together all the processes intended to ensure that a company, its managers and its employees comply with the legal and ethical standards applicable to them. Several laws and Directives around whistleblowing exist around the world to ensure whistleblowers protection and to support the value they bring both to business and society.
When you report confidentially, you provide your employer or relevant authority with information about both the potential wrongdoing, observed incident or accident as well as some information about yourself. The main difference between anonymous and confidential reporting resides in the fact that the whistleblower must identify themselves when submitting a confidential report and the organization must keep this information confidential. Whereas when submitting an anonymous report, the whistleblower do not have to give away their identity.
Requirements to receive and process anonymous or confidential reports vary depending on local laws. However, accepting anonymous reports is best practice to adopt in your Compliance Program.
Corporate governance is the system of rules, practices and processes by which a company is directed and controlled. Corporate Governance refers to the way in which companies are governed and to what purpose. It identifies who has power and accountability, and who makes decisions.
Corporate sustainability is an approach aiming to create long-term stakeholder value through the implementation of a business strategy that focuses on the ethical, social, environmental, cultural, and economic dimensions of doing business.
Corruption is a form of dishonesty or a criminal offense which is undertaken by a person or an organization which is entrusted in a position of authority, in order to acquire illicit benefits or abuse power for one’s personal gain.
Covert bullying is any repeated aggressive behaviour with an intention to harm (physically or emotionally), that is hidden from, or at the very least unacknowledged by adults or authority figures. This type of bullying in the age of the internet is more prevalent than ever before, and the majority of victims to this type of bullying are children and teenagers.
Cyberbullying or cyberharassment is a form of bullying or harassment using electronic means (such as social medias, online chat, emails, etc). Cyberbullying and cyberharassment are also known as online bullying. Face-to-face bullying and cyberbullying can often happen alongside each other. But cyberbullying leaves a digital footprint – a record that can prove useful and provide evidence to help stop the abuse.
When hosting data, the least restrictive concept is data residency, where an entity simply specifies the geographical location where it stores its data.
Hosting solution based on data sovereignty is more restrictive than simple Data Residency. It represents the idea that data is subject to the nation’s laws where it is collected, processed, and stored. This means that businesses have to comply with local data protection laws to avoid getting fined by the government.
Data localisation is the most restrictive concept of the three data hosting options. While data residency gives organisations a choice to specify the geographical location where its data is stored, data localisation refers to keeping the data of businesses within the borders of a country.
The concept refers to the storage and creation of the data, and some nations that have implemented data localisation laws require organisations to keep only the copy of the data within the country.
Some countries such as China or Russia only allow this level of security for data hosting.
Discrimination is the unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age or sexual orientation.
Such wrongdoing in the workplace should be addressed, and implementing safe speak-up channels as part of your internal policies is a good practice for your organization’s health.